Certi. Course in Effective English & Career Skill

Enhanced communication skills in English can result to not only an improved social life, but also better job opportunities in the future. From job interviews to the actual professional world, communication skills are very crucial, and being proficient in English means being able to communicate clearly and effectively. In job interviews, most interviewers conduct interviews in English. Interviewers quickly make judgments and give great importance to first impressions. Poor skills in the language can mean smaller chances of landing a job. On the other hand, being proficient in the language can help one leave a good first impression which means higher chances of getting the position one is applying for. English is the most commonly used language in the business world.

CONTENT:-

• Brief introduction to: Spoken variety of English, the two chief spoken Varieties-British and American; Indian English and idea of a neutral accent.
• Consonant sounds, Vowel sounds in English: Pure vowels (Long vowels and short vowels) Phonetic Symbols,
• Refresher classes on English Grammar and Vocabulary
• Connected Speech: Word stress and sentence stress
• Reading from texts, computer aided teaching and learning exercises
• Entry behavior evaluation, Introductory Module on Personality
• Presentation and speech giving techniques
• Module on Office Etiquette
• Module on Customer Care
• Telephone handling Techniques
• Module on Active Listening
• Module on Product features and benefits
• Module on call structure
• Module on objection handling and questioning Techniques
• Power point Presentation
• Module on Telemarketing and Prospecting
• Module on Complain handling and handling of difficult people
• Group Discussion
• Lesson on ‘How to Face Interview’, Body Language,
• Debating Competition
• Examination